Courtyard by Marriott Collierville

4640 Merchants Park Cir, Collierville, TN 38017 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Carriage Crossing
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Very Good
4.5/5

Based on 240 guest reviews

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  • Pool hoist on site
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
06/26/2022 - 06/27/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Courtyard by Marriott Collierville

Below are the verified reviews from guests that we have booked recently:
"Friendly staff and clean rooms."
Overall Score4.0/ 5
Excellent! Friendly staff and clean rooms.
(Individual traveler, booked 1 room), from US flag
24-May-2022 Verified Review, stayed from Fri May 20 to Sun May 22 2022 at a $213.49 average nightly rate.
"Average at best."
Overall Score3.0/ 5
The website overhyped the property, it describes a pool, it was closed, it says it has a bistro, closed, the gym was good, the rooms were not very clean. We had charges on our bill that noone could explain why, they said it was for incidentals $20 a day, we had charges for $200, $110, $90 and again no could tell us why, other than saying they would be reversed, but my credit card was still charged, still waiting for them to be reversed. $84 a night I charged $355 on one card and all those other fees on another card. 3 nights at $84 is $252, again my card was charged $355?? I was told not to worry so we'll see. Very disappointed in this property. We were also told no cleaning service due to covid.
(Individual traveler, booked 1 room), from US flag
21-Feb-2021 Verified Review, stayed from Thu Feb 18 to Sun Feb 21 2021 at a $97.99 average nightly rate.
"Beautiful Decor"
Overall Score5.0/ 5
Definitely would stay again. Friendly staff and beautiful decor made this stay feel like home. Just wish the wall were more sound proof but other than that great night sleep after a long day's journey.
(Individual traveler, booked 1 room), from US flag
20-May-2014 Verified Review, stayed from Sat May 17 to Sun May 18 2014 at a $109.00 average nightly rate.

Summary of Verified Reviews

84
Very Good

Summary of 310 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 84/100 based on reviews from all travelers.

Very good hotel. Close to restaurants, bars and shopping areas.

Location

91/100
26 reviews

Great location near lots of shopping.

Cleanliness

82/100
40 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Service

68/100
70 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping.

Room

59/100
72 reviews

Rooms spacious and relatively clean, but bathrooms are below average.

Value

41/100
13 reviews

Value for money could be better. High priced breakfast.

Breakfast

25/100
12 reviews

Some complaints about quality and price of breakfast.

Food

20/100
10 reviews

Food could be better.

Pool

7/100
7 reviews

Pool should be renewed.

Rated 86/100 based on reviews from families.

Great location. Friendly service.

Location

91/100
5 reviews

Great location.

Cleanliness

83/100
11 reviews

Clean hotel facilities.

Service

69/100
18 reviews

Friendly, more-or-less professional service, and so-so reception.

Room

52/100
10 reviews

Room is all right.

Rated 75/100 based on reviews from all travelers.

Very good hotel. Close to restaurants, bars and shopping areas.

Location

91/100
25 reviews

Great location near lots of shopping.

Cleanliness

81/100
39 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Service

68/100
70 reviews

Friendly but only somewhat professional service with okay reception and poor housekeeping.

Room

59/100
71 reviews

Large, reasonably clean rooms and comfortable beds. Poor maintenance in rooms and bathrooms.

Value

41/100
13 reviews

Value for money could be better. High priced breakfast.

Breakfast

25/100
12 reviews

Some complaints about quality and price of breakfast.

Food

20/100
10 reviews

Food could be better.

Pool

7/100
7 reviews

Pool should be renewed.

Rated 88/100 based on reviews from families.

Great location. Friendly service.

Location

91/100
5 reviews

Great location.

Cleanliness

83/100
11 reviews

Clean hotel facilities.

Service

69/100
18 reviews

Friendly, more-or-less professional service, and so-so reception.

Room

52/100
10 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

Located in Collierville, Courtyard by Marriott Collierville is within a 5-minute drive of Carriage Crossing and Mike Rose Soccer Complex. This hotel is 6.8 mi (10.9 km) from W.C. Johnson Park and 17 mi (27.4 km) from Snowden Grove Baseball.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Make yourself at home in one of the 128 guestrooms featuring refrigerators and microwaves. Your bed comes with Frette Italian sheets, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Carriage Crossing - 1.1 km / 0.7 mi
Baptist Memorial Hospital-Collierville - 4.8 km / 3 mi
Mike Rose Soccer Complex - 4.8 km / 3 mi
Tennessee Shakespeare Company - 7.5 km / 4.7 mi
Museum of Biblical History - 8.6 km / 5.3 mi
TPC Southwind - 10.2 km / 6.3 mi
W.C. Johnson Park - 10.9 km / 6.8 mi
Cameron Brown Park - 12.3 km / 7.7 mi
Regional One Health East Campus - 14.8 km / 9.2 mi
Sky Zone - 15.2 km / 9.5 mi
Methodist Le Bonheur Germantown Hospital - 15.4 km / 9.6 mi
Lichterman Nature Center - 17.9 km / 11.1 mi
Olive Branch City Park - 18.1 km / 11.3 mi
Methodist Olive Branch Hospital - 18.4 km / 11.4 mi
Cordova Community Center - 19.6 km / 12.2 mi

The preferred airport for Courtyard by Marriott Collierville is Memphis International Airport (MEM) - 27.5 km / 17.1 mi

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access and shopping on site.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Shopping on site
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • Garden
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Total number of rooms - 128
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Roll-in shower
  • Accessible bathroom
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Visual alarms in hallways
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Elevator
  • Free self parking
  • Fitness facilities
  • Computer station
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Memphis Intermational Airport17 milesTaxi - $60 one way

Local Shuttle Info: The hotel works with Express Transportation for airport and group transport.

Breakfast Information

Please note that due to renovation, The Bistro will be closed until February 2021.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Only ADA service animals are allowed with proper identification.

Internet / WiFI

Complimentary Wi-Fi and wired connections throughout the hotel.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 20.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place and guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Courtyard by Marriott

  • Business centered hotel with functional rooms and and a multi-use public area
  • Free Wi-Fi in guestrooms and lobby area
  • Flexible workspaces, soft bedding, and Paul Mitchell products
  • Lobby provides a casual meeting and workspace, business center, and GoBoard® Touchscreens for Info on the Go
  • 24/7 Market offering practical food/beverage options

The Courtyard by Marriott highlights above are subject to change without notice.

Group vs. Individual Rates at Courtyard by Marriott Collierville

Rate fluctuations of Courtyard by Marriott Collierville

The chart above shows trends of prices for both group prices and the best individual traveler prices our rate checker could find at the time the group/meeting offer was submitted. The lowest group discount displayed is 23.0% in the month of December 2022 and the highest average individual rate is $203 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Courtyard by Marriott Collierville in a month when rates are lower.

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