Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Thunderbird Motel
Below are the verified reviews from guests that we have booked recently:
"I didn’t even use this reservation! I called BW the very same day to cancel not even an hour later! "
Overall Score4.0/5
I didn’t use this reservation ! I called within the hour to let you know ! They actually charged me twice! That’s why I cancelled and called my bank.
Brenda F. (Individual traveler, booked 1 room), from
16-Jun-2022 Verified Review, stayed from Fri Jun 10 to Tue Jun 14 2022 at a $97.24 average nightly rate.
"Our trip to N Carolina."
Overall Score4.0/5
we were very comfortable there and the staff was very nice. we stayed there on our way to N Carolina and on our way back. Sorry we missed the breakfasts, just had to get on the road!
Dana P. (Individual traveler, booked 1 room), from
14-Jun-2022 Verified Review, stayed from Fri May 20 to Sat May 21 2022 at a $111.76 average nightly rate.
"Extremely Disappointing!"
Overall Score1.0/5
On my trip I stayed at a BW in Asheville NC clean, good beds, quiet and reasonable rate ($113+ included a discount and the pet deposit.) Was so pleased I thought I would try another on my return trip I reserved BW Thunderbird in Cookeville, TN. Big mistake. When I checked in I found the $20 plus tax pet deposit was not included in the $152+ room fee. I was not offered a discount of any kind. The room itself left much to be desired the bathroom door did not close completely; the sink did not drain properly; water faucet in bathroom difficult to operate; possible mold in bathroom; drapes and bed covers had a musty smell; questionable cleanliness of bed linens and the A/C was so noisy I could not sleep. In addition, the grab bar in bathroom was positioned where I was unable to hold onto it while stepping in and out of the shower. When I checked in and questioned the pet deposit not included in the rate I was given, I was told "they" (whoever that is) charged the room and the pet deposit was the responsibility of the motel. very confusing very unhappy with BW Thunderbird in Cookeville TN. No way would I recommend. I might add that I'm 92 years old, physically handicapped but very sound of mind. In a motel room all I want is cleanliness, a comfortable bed, safe access to bathroom facilities and a quiet place to sleep at a reasonable rate. Is that too much to ask?.
Thelma O. (Individual traveler, booked 1 room), from
25-May-2022 Verified Review, stayed from Sun May 22 to Mon May 23 2022 at a $102.99 average nightly rate.
"Very Disappointing"
Overall Score2.0/5
Bathroom door did not close properly; shower difficult to turn on; difficulty in stepping out of shower because grab bar was unreachable; sink did not drain properly; drapes and bed covers had slightly musty smell; cleanliness of bed linen was questionable and there was possible mold in bathroom. When I reserved the room I understood the pet deposit was included in the charge quoted but found on arrival that it was in addition to the $152+ charge. Earlier on my trip I stayed at a BW and was so impressed by the room and the rate ($113+ including pet deposit) that I tried it again big disappointment. In addition, when I inquired about a discount I was told it was included. I would not recommend this motel.
Thelma O. (Individual traveler, booked 1 room), from
24-May-2022 Verified Review, stayed from Sun May 22 to Mon May 23 2022 at a $102.99 average nightly rate.
"Friendly staff. Clean rooms. Good location."
Overall Score4.0/5
We enjoyed our stay. Staff was very friendly. Breakfast was nice! Hotel was clean.
Linda M. (Individual traveler, booked 1 room), from
16-May-2022 Verified Review, stayed from Fri May 13 to Sun May 15 2022 at a $124.99 average nightly rate.
Friendly staff, clean room. Will certainly come back. Breakfast bar was excellent.
Don G. (Individual traveler, booked 1 room), from
17-Jan-2022 Verified Review, stayed from Fri Jan 14 to Sat Jan 15 2022 at a $101.99 average nightly rate.
"Beautiful"
Overall Score5.0/5
ce, spacious rooms and the facility is set up as well as possible for handicapped accessibility. The original design makes it mildly problematic, since the only elevator is in the far end of the building, but they put handicapped parking spots and centered the access rooms around it. Rooms were also clean and well maintained.
Michael M. (Individual traveler, booked 1 room), from
16-Oct-2021 Verified Review, stayed from Wed Oct 13 to Thu Oct 14 2021 at a $101.99 average nightly rate.
"Room was very clean and inviting."
Overall Score5.0/5
Rooms were very clean and inviting. Checking in and out was very easy and the front desk was very friendly. The breakfast was excellent and I noticed that it was well furnished.
Sandy D. (Individual traveler, booked 1 room), from
10-Sep-2021 Verified Review, stayed from Tue Sep 07 to Wed Sep 08 2021 at a $102.00 average nightly rate.
"Clean rooms, quiet, reasonable priced."
Overall Score5.0/5
Rooms were clean noise level was very low. We always stay here on our through to the Smokey's.
George R. (Individual traveler, booked 1 room), from
05-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $106.99 average nightly rate.
"Welcoming. Too noisy. Nice rooms."
Overall Score4.0/5
See Above.
Richard R. (Individual traveler, booked 1 room), from
20-Apr-2021 Verified Review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $86.00 average nightly rate.
"Pet. And nice service."
Overall Score4.0/5
Good Stay
Sheila H. (Individual traveler, booked 1 room), from
28-Feb-2021 Verified Review, stayed from Tue Feb 16 to Thu Feb 18 2021 at a $112.99 average nightly rate.
"Horrible not clean room."
Overall Score1.0/5
The bedspread had cigarette holes, the no smoking room stank. .There was no sign it had been COVID cleaned. everwhere else I stayed had white bedspreads. Way over priced and in a terrible neighborhood. No real place to walk a pet. If I hadn't driven so far that day I would have left. The hotels on the otherside of the street appear much better. Never stay here.
Deborah B. (Individual traveler, booked 1 room), from
31-Oct-2020 Verified Review, stayed from Sat Oct 31 to Sun Nov 01 2020 at a $81.99 average nightly rate.
"Great Bar"
Overall Score4.0/5
Our only complaint was the gym, it was dirty and most of the equipment did not work. You would be better off without a gym.
Tommy V. (Individual traveler, booked 1 room), from
26-Oct-2020 Verified Review, stayed from Sun Oct 25 to Mon Oct 26 2020 at a $122.99 average nightly rate.
"Comfortable and convenient."
Overall Score4.0/5
We will be back! Extremely friendly staff. Amazing free breakfast. Open 24 hrs for check in. Rooms are comfortable with great beds. Microwave and fridge came in handy after a long day. Thanks for the great time!
Sarah B. (Individual traveler, booked 1 room), from
14-Mar-2020 Verified Review, stayed from Tue Mar 10 to Sat Mar 14 2020 at a $54.71 average nightly rate.
"Not disappointed in any way!"
Overall Score5.0/5
Very nice clean accomodations, excellent staff, breakfast was the best! Had everything you could imagine!
Bill K. (Individual traveler, booked 1 room), from
28-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2019 at a $79.20 average nightly rate.
"Pleasant place to stay."
Overall Score5.0/5
Friendly service, nice place to stay in a beautiful part of Tennessee.
Diane L. (Individual traveler, booked 1 room), from
25-Aug-2019 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2019 at a $70.20 average nightly rate.
Summary of Verified Reviews
86
Excellent
Summary of 652 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Very good highway hotel. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service.
Location
92/100
68 reviews
Great location. Excellent parking and car access.Shopping, restaurants and bars in the area are great.
Service
89/100
160 reviews
Adequately professional and very friendly service with good reception.
Room
86/100
201 reviews
Large, clean rooms with excellent beds.Decent, well-sized bathrooms are very clean.Furniture is alright, but rooms are poorly maintained, with inadequate A/C.Great shower.
Cleanliness
83/100
148 reviews
Clean hotel facilities. Clean rooms and bathrooms.
Comfort
81/100
105 reviews
Rooms and bathrooms are spacious and comfortable, with nice beds.AC needs updating.
Breakfast
72/100
79 reviews
Tasty breakfast.
WiFi
42/100
7 reviews
Wifi quality could be improved.
Rated 83/100 based on reviews from families.
Clean hotel facilities. Great reception.
Location
91/100
14 reviews
Great location.
Room
86/100
45 reviews
Beautiful bathrooms and comfortable beds in large, clean rooms.
Service
85/100
43 reviews
Friendly service and great reception.
Comfort
84/100
27 reviews
Great sized rooms, very comfortable with wonderful beds.
Cleanliness
83/100
37 reviews
Clean rooms.
Breakfast
70/100
24 reviews
Tasty breakfast.
Rated 80/100 based on reviews from couples.
Great location. Comfortable beds.
Location
91/100
9 reviews
Great location.
Service
88/100
17 reviews
Friendly service.
Room
85/100
19 reviews
Rooms are spotless with comfy beds.
Cleanliness
83/100
17 reviews
Clean rooms.
Comfort
82/100
12 reviews
Comfortable rooms and beds.
Breakfast
71/100
11 reviews
Tasty breakfast.
Food
70/100
7 reviews
Delicious food.
Rated 86/100 based on reviews from business travelers.
Great room. Friendly service.
Service
91/100
8 reviews
Fantastic service.
Cleanliness
83/100
6 reviews
Clean rooms.
Room
79/100
9 reviews
Clean rooms.
Comfort
74/100
5 reviews
Very comfortable.
Rated 81/100 based on reviews from all travelers.
Very good highway hotel. Easily accessible by car and offers nearby parking areas. Great rooms and fantastic service.
Location
93/100
67 reviews
Great location. Excellent parking and car access.Shopping, restaurants and bars in the area are great.
Service
89/100
160 reviews
Adequately professional and very friendly service with good reception.
Room
86/100
201 reviews
Large, clean rooms with excellent beds.Decent, well-sized bathrooms are very clean.Furniture is alright, but rooms are poorly maintained, with inadequate A/C.Great shower.
Cleanliness
83/100
148 reviews
Clean hotel facilities. Clean rooms and bathrooms.
Comfort
81/100
105 reviews
Rooms and bathrooms are spacious and comfortable, with nice beds.AC needs updating.
Breakfast
72/100
79 reviews
Tasty breakfast.
WiFi
42/100
7 reviews
Wifi quality could be improved.
Rated 81/100 based on reviews from families.
Clean hotel facilities. Great reception.
Location
91/100
14 reviews
Great location.
Room
86/100
45 reviews
Beautiful bathrooms and comfortable beds in large, clean rooms.
Service
85/100
43 reviews
Friendly service and great reception.
Comfort
84/100
27 reviews
Great sized rooms, very comfortable with wonderful beds.
Cleanliness
83/100
37 reviews
Clean rooms.
Breakfast
70/100
24 reviews
Tasty breakfast.
Rated 79/100 based on reviews from couples.
Great location. Comfortable beds.
Location
92/100
8 reviews
Great location.
Service
88/100
17 reviews
Friendly service.
Room
85/100
19 reviews
Rooms are spotless with comfy beds.
Cleanliness
83/100
17 reviews
Clean rooms.
Comfort
82/100
12 reviews
Comfortable rooms and beds.
Breakfast
71/100
11 reviews
Tasty breakfast.
Food
70/100
7 reviews
Delicious food.
Rated 85/100 based on reviews from business travelers.
Friendly service. Clean rooms.
Service
91/100
8 reviews
Fantastic service.
Cleanliness
83/100
6 reviews
Clean rooms.
Room
79/100
9 reviews
Clean rooms.
Comfort
74/100
5 reviews
Very comfortable.
Customer Reviews of Best Western Thunderbird Motel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
All rooms feature microwaves, refrigerators, coffee makers, iron/ironing boards, and hair dryers. Your stay includes a free continential breakfast. Our hotel has a seasonal outdoor pool. Our hotel is pet friendly, there is a pet fee required. We are located close to several fine dining choices, and have a restaurant on the premises.
Amenities / Features
Check In: 3:00 pm - 12:00 am
Check Out: 11:00 am
Air conditioning
Alarm clock
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Laundry facilities
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Refrigerator
Self controlled heating/cooling system
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20 per day with a $100 per week maximum.
About Best Western International
4000+ independently owned hotels located in over 100 countries
Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
18 brands, including: Best Western, Best Western Plus, and Best Western Premier
Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
Hotel Rate Trends at Best Western Thunderbird Motel
The graph above is averages of room rates for both group/meeting prices and the lowest online individual rates our system could find at the time the group offer was submitted. The most competitive group/meeting discount shown is 22.6% in August 2021 and the highest average individual rate is $100 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Thunderbird Motel in a month when rates are lower.
