Crowne Plaza Knoxville Downtown University by Ihg

401 W Summit Hill Dr, Knoxville, TN 37902 US near Exit 388 on I-40 (~0.4mi)
View Map Reservations: +1-800-219-2797
3.5 Star Property In Knoxville (Downtown Knoxville)
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04/24/2025 - 04/25/2025
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8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Crowne Plaza Knoxville Downtown University by Ihg

Below are the verified reviews from guests that we have booked recently:
"Wonderful Property"
Overall Score5.0/ 5
Very nice hotel, very accommodating staff. We were in town for a funeral, everyone was very kind during our time of mourning.
(Individual traveler, booked 1 room), from US flag
10-Jan-2025 Verified Review, stayed from Sun Jan 05 to Mon Jan 06 2025 at a $132.00 average nightly rate.
"Good location. Comfortable. Nice staff."
Overall Score5.0/ 5
Excellent hotel! Good location. Comfortable. Nice staff.
(Group coordinator, booked 2 rooms), from US flag
06-Nov-2024 Verified Review, stayed from Mon Nov 04 to Wed Nov 06 2024 at a $189.99 average nightly rate.
"Great Location"
Overall Score5.0/ 5
Location was great!
(Individual traveler, booked 1 room), from US flag
08-Aug-2024 Verified Review, stayed from Mon Aug 05 to Tue Aug 06 2024 at a $136.11 average nightly rate.
"My husband and I had a very pleasant stay."
Overall Score4.0/ 5
All our interaction with the staff was great!
(Individual traveler, booked 1 room), from US flag
09-Jul-2024 Verified Review, stayed from Sat Jul 06 to Sun Jul 07 2024 at a $159.17 average nightly rate.

Summary of Verified Reviews

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Property Description

A stay at Crowne Plaza Knoxville Downtown University by IHG places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.4 mi (2.2 km) from Neyland Stadium and 1.5 mi (2.4 km) from Thompson–Boling Arena.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Stay in one of 195 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Knoxville Visitors Center - 0.1 km / 0.1 mi
Tennessee Vallley of Authority - 0.2 km / 0.1 mi
Market Square - 0.2 km / 0.1 mi
Maple Hall - 0.3 km / 0.2 mi
The Emporium Center - 0.3 km / 0.2 mi
Charles Krutch Park - 0.4 km / 0.3 mi
East Tennessee History Center - 0.5 km / 0.3 mi
Knox Whiskey Works - 0.5 km / 0.3 mi
Tennessee Theatre - 0.5 km / 0.3 mi
Historic Southern Railway Station - 0.6 km / 0.4 mi
Knoxville Convention Center - 0.7 km / 0.4 mi
St. John's Episcopal Cathedral - 0.7 km / 0.5 mi
Sunsphere Tower - 0.8 km / 0.5 mi
First Baptist Church - 0.8 km / 0.5 mi
Bijou Theater - 0.9 km / 0.5 mi

The nearest major airport is McGhee Tyson Airport (TYS) - 22.7 km / 14.1 mi

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 10
  • No single-use plastic stirrers
  • Conference space size (meters) - 1456
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Internet access - wireless
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of buildings/towers - 1
  • Total number of rooms - 195
  • Number of floors - 12
  • Professional property host/manager
  • LGBTQ friendly
  • Parking height restrictions apply
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Food and water bowls
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 15670
  • 24-hour business center
  • Concierge services

Airport & Shuttle Information

15 minute drive from McGhee-Tyson Airport. Shuttles and taxis are available at the airport. Approximate one-way taxi charge is $30.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Not included in rates. Menu order breakfast is available, daily, at menu prices.Full American Plan Breakfast Buffet vouchers are $16.00 per person, inclusive of gratuity and tax. Continental Breakfast vouchers are $14.00 per person, inclusive of gratuity and tax.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet max weight (per pet) in lb is 100

Only dogs and cats are allowed

Pet max weight (per pet) in kg is 45

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25 non-refundable pet fee

Misc Fees / Policies

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Contactless check-out is available

Cashless transactions are available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

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